Terms and Conditions

Welcome to Olexra Human Help (“Company”, “we”, “our”, “us”). These Terms and Conditions (“Terms”) govern your use of our website www.olexra.co.uk and any services provided through it. By accessing or using our Website and services, you agree to these Terms. If you do not agree, you must not use our Website or services.

1. Information About Us

We are Hameed Solutions LTD, a company registered in England.

• Email: admin@olexra.co.uk
• Telephone: +44 7441 426603

2. Eligibility

You agree to use our Website for lawful purposes only.

You must not use the Website in any way that breaches UK laws, regulations, or infringes the rights of others. We may suspend or terminate your access if you misuse our Website.

You must be at least 18 years old and legally capable under UK law to enter into contracts to use our services. By accessing our services, you confirm you meet these criteria.

3. Services Provided

Olexra Human Help offers expert assistance and consulting services for personal, technical, and business needs through a network of qualified human experts. Services include advice, guidance, support via chat, phone, email, or other communication channels as specified.

We reserve the right to update, modify, or withdraw any part of our services at any time without notice. Availability of services may vary and we cannot guarantee uninterrupted or error-free service.

4. User Responsibilities

• You agree to provide accurate, up-to-date, and complete information when using our services.
• You are responsible for keeping your account details secure.
• You must not attempt to hack, disrupt, or misuse our Website or systems.
• Notify us immediately of any unauthorized use or security breach.

5. Payments & Fees

• Service fees, including any trial or subscription fees, are clearly outlined on our website.
• Accepted payment methods: credit/debit cards, PayPal, and UK bank transfers.
• Trial periods, if offered, are subject to time and usage limitations.
• Prices are subject to change but will not affect confirmed purchases.
• Payments must be made through approved methods (contact via WhatsApp or email if needed).
• Refund policy: cancellations require 30 days’ written notice. A 30-day money-back guarantee may apply for eligible cases. Fees for services already rendered are non-refundable.

6. Use of Services

Our services are for lawful, personal, or business use only.

You agree not to use our services for unlawful activities or to harm others. We reserve the right to suspend or terminate accounts suspected of misuse or fraudulent activity.

7. Intellectual Property

All content on the Website, including text, graphics, logos, and software, is owned by or licensed to us. You may not copy, reproduce, or distribute any content without our written consent.

8. Confidentiality and Data Protection

We handle your personal data in accordance with UK Data Protection Laws and our Privacy Policy.

Communications between you and our experts are confidential but may be monitored to maintain service quality.

We do not share personal data with third parties without your consent unless legally required.

9. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the content or policies of those websites. Accessing third-party links is at your own risk.

10. Limitation of Liability

To the fullest extent allowed by law, Olexra Human Help is not liable for any damages arising from your use of or inability to use the services.

Our total liability is limited to the fees you have paid for the services.

11. Termination

Either party may terminate the agreement with written notice.

Upon termination, your access to services will be revoked. We may retain certain data as required by law or business needs.

12. Changes to Terms

We reserve the right to update or modify these Terms at any time. Significant changes will be communicated via email or posted on our website.

Continued use after changes constitutes acceptance.